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Service Staff

Click on one of the people below to find out more information.

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  • Troy Decker
    Service Manager
    Troy Decker
    250-426-6614

    Troy was born in Newfoundland and came to B.C. in 1981. He has been in the automotive industry since 1996 and has worked at Cranbrook Dodge since 2005.

       In 2008, Troy came in 1st place in Alberta's technician challenge with Chrysler. He was known as our "Dr. in the House" and now has stepped up as the Service Manager for Cranbrook Dodge. He looks forward to helping you with your vehicle needs.

  • Chris Harrison
    Service Advisor
    Chris Harrison
    250-426-6614

    Chris was born in Richmond B.C. He moved to Cranbrook in 2001 for a short time and tried his luck in Alberta, but he missed the mountains too much so returned to Cranbrook.

       On his off time he can be found sitting in the middle of the lake with a fishing rod in hand.

  • David Frost
    Service Advisor
    David Frost
    250-426-6614

    Born in St John, NB a long time ago, I'm a grandfather of 8 grand babies. I've lived in Cranbrook for 10yrs but before that, I lived on Vancouver Island for 28yrs.

       I've been in the service industry since dinosaurs walked the earth! I enjoy art work, fishing and, working with wood.

  • Jessy Embury
    Tower Operator
    Jessy Embury
    250-426-6614

    Jessy was born in Calgary, Alberta and moved to Cranbrook in 2007. He has been a Service Advisor at Cranbrook Dodge since then and recently moved to the Tower. He is married with 4 boys.

           He loves to watch hockey and he is an avid Calgary Flames Fan! His favourite Chrysler vehicle is the Jeep Grand Cherokee SRT8 6.1L HEMI!!

  • Neil Brown
    Service Technician
    Neil Brown
    250-426-6614

    Neil Brown is originally from Vancouver, BC and moved to Cranbrook and has loved it since.

       He has worked with Ford vehicles in the past but began working on Chrysler vehicles in 1993. Neil specializes in transmissions and drive line repairs.

       Along with his wife, he enjoys the recreational opportunities of the East Kootenays and traveling on his spare time.

  • Shawn McDonald
    Service Technician
    Shawn McDonald
    250-426-6614

    Shawn has been a Journeyman for the past 13 years. He has spent the last 9 years working on Chrysler, Dodge, and Jeep products. Shawn was born and raised in Cranbrook B.C. and enjoys hunting, fishing, and dirt biking.

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  • Graeme Love
    Service Technician
    Graeme Love
    250-426-6614

    Graeme has been an automotive technician since 1995, and has been employed with us since 2007. He moved here from Scotland in 2006 with his girlfriend Fiona, with whom he has two children, Conor and Drew. They moved here for a slower pace and a better future for their family.

               He enjoys camping in our beautiful area with his friends and family and truly enjoy's the Canadian way of life.

  • Josh Boychuk
    Apprentice
    Josh Boychuk
    250-426-6614

    Josh has been with Cranbrook Dodge for one year now. He has lived his life all over Canada and has been in B.C since 1994. Josh is an avid snowboarder and loves to hit the slopes as much as he can.

  • Travis Brown
    Service Technician
    Travis Brown
    service@cranbrookdodge.com

    Travis has been with Cranbrook Dodge for a few months and is an apprentice mechanic. Born in Edmonton and raised in Fernie, Travis calls Cranbrook home.

       On his down time, he enjoys the outdoors by taking part in a wide variety of activities...camping, hiking, kayaking and the vast river ways of the east Kootenays.

       His favourite vehicle on the lot is the Jeep Rubicon!

  • Colton Demchuk
    Lube Technician
    Colton Demchuk

    Born and raised right here in Cranbrook, Colton enjoys dirt biking & hunting.

           He has been with the dealership for a little over a month    . His favourite vehicle on the lot is the RAM 3500.

  • Jessica Arscott
    Warranty Administrator
    Jessica Arscott
    250-426-6614

    Jessica was born and raised right here in Cranbrook BC. She enjoys driving her new Jeep Compass, going hiking and spending time with her friends and family!

  • Judy MacDonald
    Business Development Coordinator
    Judy MacDonald
    250-426-6614

    Born in Whitehorse, Yukon; Judy has recently moved to Cranbrook with her daughter Riiley.

    Judy is happy to be back in beautiful British Columbia and looks forward to meeting new people and enjoying what Cranbrook has to offer.

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  • Jennifer Frost
    Shuttle Driver
    Jennifer Frost
    250.426.6614

    I was born right here in Cranbrook! I enjoy meeting new people and in my spare time, being with family & friends.

    Jen strives to get you to your appointments or destinations in a quick and efficient manner.