24 Hour Roadside Assistance -
1 (800) 363-4869

With Roadside Assistance included in your vehicle warranty or extended warranty coverage, you are never alone on the road, no matter what time of the day or night. 

If your vehicle cannot be driven because of mechanical breakdown, it will be towed to the nearest authorized Chrysler, Dodge, RAM, FIAT, and Jeep dealer. 

If your vehicle is stuck in a ditch or snow and appears undamaged, and it the towing operator has access, it will be winched to the nearest road surface.  If your vehicle is unable to proceed under its own power and a tow is required once the winch is performed, you will be responsible for paying for the tow. 

If your battery is dead, jump start assistance will be dispatched to your location.  In the event that your vehicle fails to start, your vehicle will be towed to the nearest Chrysler, Dodge, RAM, and Jeep dealer. 

If your keys are locked inside your vehicle, or your locks are frozen, help will be sent to your location (service is limited to providing access to the seating area only and does not include the cost of replacing a key.

If you have a flat tire, assistance to remove and install your spare tire will be sent to your location.  The spare tire must be inflated and in sound operating condition.  Tire repairs are not included.

If you run out of fuel, small amount of gasoline will be delivered to your location, where regulations permit.  In all other cases, your vehicle will be towed to the nearest refueling centre. 

When calling 1 (800) 363-4869 for Road Assistance, ensure that you have the following information handy:

  • Your Vehicle Identification Number;
  • Your license plate number;
  • Your vehicle's odometer reading;
  • The location of her vehicle and a phone number to reach you;
  • The type of service needed.


Cranbrook Dodge

1725 Cranbrook Street North
Directions Cranbrook, BC V1C3S9

  • Sales: 250-426-6614
  • Service: 1 (888) 697-0855
  • Parts: 1 (888) 697-1384

Service Hours

  • Monday 8:00am-5:30pm
  • Tuesday 8:00am-5:30pm
  • Wednesday 8:00am-5:30pm
  • Thursday 8:00am-5:30pm
  • Friday 8:00am-5:30pm
  • Saturday 8:00am-4:30pm
  • Sunday Closed